NOVI uses both Paypal or credit/debit card. We do not store any card information, and stripe encrypts all details.

NOVI lets you log your matches, training sessions and robot practice in one place. Track your results, opponents, scores, training time, what went well and what you need to improve. As you add more logs, NOVI helps you identify patterns, monitor your progress and recommends coaching videos based on your game. All logs are private, and paid members can create unlimited Match and Training Logs.

Yes. You’ll get instant access to NOVI’s entire coaching video library and all pro Masterclasses as soon as you join. We’ll also regularly release new videos and Masterclasses, so there will always be something new to learn.

NOVI is a subscription platform, meaning you will be automatically charged for each membership period. Monthly plans renew each month, while yearly plans renew every 365 days. You can cancel your membership at any time and will not be charged for the next period. Please see our terms and conditions for further details.

If you have a question you would like answered, simply submit a new question to coach corner area of the website. In this members exclusive feature you will have all your questions answered by Dan and Tom. You can also send us in a video of yourself playing which we will analyse and give you feedback on. You can set your questions or video to private so just you and the coaches will be able to view it.

Yes, you can cancel your membership at any time hassle free